FAQ

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Do you bring your own supplies?

Always. We arrive at your home or office with our own professional equipment and supplies. We use safe, environmentally-friendly cleaners and energy-efficient tools. 

Do I get the same appointment each week? Do I need to be home?

We try to accommodate all our clients' requests.  We do try to group our appointments by area for maximum efficiency.  You don't need to be home during your appointment - in face, we prefer it!  Run your errands, go to the gym, or better yet, grab your friends and head to lunch. You'll come back to a KRYSTAL clean home!

Is there anything you won't do?

Not included in your fee are tasks such as cleaning litter boxes, cleaning up after pets, stripping beds, or washing windows. 

I've got a dog. Is that OK?

Check out our front page to see our mascot, Toby! We love all pets but ask that while we're there they be contained in one room. 

What payments do you accept?

We accept cash and checks.  Please make all checks payable to Krystal Kleaning, LLC. 

What if I need to cancel a week?

We know that life happens.  We ask that you give us 24 hours notice to cancel your appointment, and we'll show you the same courtesy if we ever need to reschedule you (such as in the case of inclement weather.)